Simcenter STAR-CCM+ License Server Change Request
Changing your STAR-CCM+ license to a new server will require you to complete, sign, and return a server change request form. Please submit a support ticket for the form.
You will need the following information from the old and new license server machines:
- License sold-to ID
- Host name of the license server machine and can be edited if incorrect.
- MAC address of the active Network Interface Card of the license server machine that is "always" active, typically the Ethernet Connection.
- Product Code, Product Description, and quantity described at the bottom of you license file.
You may find the Host name and MAC address by downloading and running “getcid_xx.exe” (same version as your server machine OS) on the host machine from this shared external sharing location, External Sharing - Software - All Documents.
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